OUR STORY

About Étoile Technical Consulting

Étoile Technical Consulting (ETC) provides comprehensive business services solutions to help your business succeed. Jessica Hartman has established herself as a leader in the technical communications and knowledge management industries and is a Certified Professional in Accessibility Core Competencies.

She has worked numerous large documentation projects and proposals where accessibility was a legal requirement. Additionally, Jessica has trained hundreds of healthcare operations associates on the importance of accessibility and assisted with transitioning teammates to a remote workforce during the pandemic. She has helped many business units identify efficiencies and assisted by creating automations and setting up searchable data and document inventories to streamline work.

Certifications & Memberships

• Certified Professional in Accessibility Core Competencies

• Certified Knowledge Manager

• Society for Technical Communication

• Alliance Française de Detroit

• Dun & Bradstreet registered

Services

Accessibility remediation

Stay on top of accessibility compliance using services provided by ETC. We provide compliant Microsoft Word templates for large documents, accessibility training for teams and educators, and remediation services, with a specialty in document compliance, including large government proposals.

Technical documentation

We understand the need for clear and consistent messaging for the identified audience. ETC remains up-to-date on the latest tools and techniques. From user guides, online help, policies, processes, procedures, quick guides, and even editing services, we can help craft clear and accurate communication for all.